Terms of Service

1. Acceptance of these terms

By accessing the website, creating an account, or placing an order, you confirm that you accept these Terms and agree to comply with them. These Terms incorporate our Privacy Policy by reference. We may update these Terms from time to time as described in the “Changes to these terms” section below.

2. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, and able to form a legally binding contract to use the Services or make a purchase. By using the Services, you represent and warrant that you meet these requirements and that the information you provide is accurate and complete.

3. Use of the Services

When using the Services, you agree that you will not:

• Use the Services in any way that violates any applicable law or regulation.
• Attempt to gain unauthorized access to any part of the Services, other accounts, or our systems or networks.
• Interfere with, disrupt, or place an unreasonable load on the Services or related infrastructure.
• Use any automated means to access, scrape, or copy content except as permitted by us in writing.
• Use the Services to transmit any malware, or to engage in fraudulent, deceptive, or harmful activity.
• Infringe our intellectual property rights or those of any third party.

4. Products, descriptions, and availability

We try to display our products and their colors, features, and details as accurately as possible. However, we do not warrant that product descriptions, images, or other content are accurate, complete, current, or error-free, and actual colors may vary depending on your device. All products are subject to availability, and we may limit quantities, discontinue products, or change product specifications at any time without notice.

5. Pricing and payment

Prices are shown in U.S. dollars unless otherwise stated and are subject to change at any time before you place an order. We make reasonable efforts to ensure pricing is accurate, but errors may occur. If we discover a pricing or product error after you place an order, we may cancel the order and refund any amount charged, even if the order has been confirmed.

By submitting an order, you authorize us (or our payment processor) to charge your selected payment method for the total amount of your order, including applicable taxes and shipping. You represent that you are authorized to use the payment method provided.

6. Orders and acceptance

Your order is an offer to purchase. All orders are subject to our acceptance, and we may refuse or cancel any order for any lawful reason, including suspected fraud, errors in pricing or availability, or violations of these Terms. A contract is formed only when we confirm that your order has shipped.

7. Shipping and delivery

We will make reasonable efforts to ship and deliver orders within the estimated timeframes communicated to you, but delivery dates are estimates only and not guaranteed. Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for delays caused by carriers, customs, or events beyond our reasonable control.

8. Returns, refunds, and warranty

We offer a 90-day money-back guarantee and a limited lifetime warranty on collar hardware against defects in materials and workmanship under normal use. These remedies do not cover damage caused by misuse, abuse, accidents, improper care, or normal wear and tear. To request a return, refund, or warranty claim, contact us using the details below. Except as expressly stated, all sales are subject to our then-current return and warranty practices.

9. Intellectual property

The Services and all content on them — including the Dazey and Dazey Dog names and logos, text, graphics, photographs, illustrations, designs, patterns, and software — are owned by or licensed to Dazey and are protected by copyright, trademark, and other intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal, non-commercial use. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content without our prior written permission.

10. User submissions

If you submit reviews, comments, photos, or other content to us or through the Services, you grant Dazey a worldwide, royalty-free, perpetual, irrevocable, non-exclusive, and fully sublicensable right to use, reproduce, modify, adapt, publish, and display such content in connection with the Services and our marketing. You represent that you own or have the necessary rights to the content you submit and that it does not violate any third-party rights or applicable law.

11. Disclaimer of warranties

Except for any express warranty provided by us in writing, the Services and all products are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Dazey disclaims all warranties of any kind, whether express, implied, statutory, or otherwise, including the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Services will be uninterrupted, secure, or error-free.

12. Limitation of liability

To the fullest extent permitted by law, in no event will Dazey, its owners, employees, or suppliers be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Services or products, even if advised of the possibility of such damages. To the fullest extent permitted by law, our total aggregate liability for any claim arising out of or relating to the Services or products will not exceed the amount you paid to us for the product giving rise to the claim.

13. Indemnification

You agree to indemnify, defend, and hold harmless Dazey and its owners, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of the Services, your violation of these Terms, or your violation of any rights of a third party.

14. Governing law and dispute resolution

These Terms are governed by the laws of the United States and the State of [STATE], without regard to its conflict of law principles. You agree that any dispute arising out of or relating to these Terms or the Services will be resolved exclusively in the state or federal courts located in [STATE/COUNTY], and you consent to the personal jurisdiction of those courts, except where prohibited by applicable law.

15. Changes to these terms

We may revise these Terms at any time by posting an updated version and changing the “Last updated” date above. Material changes will be effective when posted unless otherwise stated. Your continued use of the Services after changes become effective constitutes your acceptance of the revised Terms.

16. Severability and entire agreement

If any provision of these Terms is found to be unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in full force and effect. These Terms, together with our Privacy Policy and any order-specific terms, constitute the entire agreement between you and Dazey regarding the Services.

17. Contact us

If you have any questions about these Terms, contact us at rhysjhanak@gmail.com.